A. Firearms, Ammunition, and Clothing: PLEASE DO YOUR OWN DILIGENCE AND READ OR ASK QUESTIONS BEFORE ORDERING.
Once a firearm is transferred to a customer’s name, Click-Click-Boom will not accept a return or exchange under any circumstance.
If a defect is discovered by the customer after shipment and transfer of ownership, the customer must contact the firearm manufacturer directly for replacement or repair.
BE SURE TO CHECK YOUR LOCAL/STATE LAWS BEFORE PURCHASING ANY FIREARMS. IF A FIREARM IS RETURNED/CANCELLED DUE TO YOUR STATE LAWS, OR YOU CHANGED YOUR MIND THERE WILL BE A RESTOCKING FEE of 20% . Once your order is placed the item becomes unsaleable to other customers. The restocking fee will be accessed for.
B. All Other Purchases:
If the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) except firearms, ammo or optics. to Click-Click-Boom WITHIN 10 DAYS of the date of receipt of delivery of the purchased item.
If a defect in a SCOPE is discovered by the customer, the customer must contact the manufacturer directly for replacement or repair.
All returns MUST INCLUDE a completed Return Merchandise Form with the returned item in order for Click-Click-Boom to process the request, issue a refund, or replace the item.
The Customer MUST call Customer Service to obtain an RMA number BEFORE returning any item.
REMINDER: All sales of firearms, loaded ammunition, scopes and clothing are FINAL, and returns are NOT ACCEPTED. No exceptions.
(Please click here to download and print a Return Merchandise Form).
All returned items must be in the same condition as when they were shipped by Click-Click-Boom and must be returned in original packaging.
The customer will be assessed a re-stocking fee up to 25% of the product sales price if the items
are not returned in resalable condition, as determined in the discretion of Click-Click-Boom.
If the customer fails to include a Return Merchandise Form with the returned item(s), or if the Return Merchandise Form is incomplete, Click-Click-Boom will NOT process a refund or replacement for the item(s) and the package will be returned to the customer.
Returns generally take 7-10 business days to process once received into our Returns area.
How to Return an Item
Our return policy is simple:
- Download a printable Merchandise Return Form from this site.
- Send the completed form, the product, and the invoice to:
Attn: Returns Dept.
809 Pacific Ave
Waverly, MN, 55390, USA
- Log into your online account and click on Order History. There you will see a Return Items button beside all orders placed online.
- Fill out the return information and print out your Return Label to ship back to Click-Click-Boom.
Returns of Firearm Purchases
All firearm purchases carry the manufacturer’s warranty. Any product or service issues should be submitted to the manufacturer only.